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AI & automation

Practical AI, not hype.

No jargon, no buzzword bingo. Just AI and automation that saves your team hours every week, built by people who understand how your business actually runs.

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★★★★★99.8% client satisfaction20 years in business

AI // PRACTICAL

where AI earns its keep

Three ways AI pays off.

We focus on the practical wins, the work that quietly eats your team’s time, and hand it to AI that actually delivers.

voice agents

AI that answers your phones

Natural conversational AI handling inbound calls, booking appointments and qualifying leads, around the clock.

Voice agents →

chat agents

Always-on customer support

Intelligent chat that handles enquiries, qualifies leads and escalates to your team when it matters.

Chat agents →

custom AI

Built into your workflows

Copilot, ChatGPT and Claude set up properly, with training and custom integrations via APIs.

AI tools →

“

AI isn’t magic. It’s a tool. The businesses that win are the ones using it practically, not chasing hype.

Joel, Founder

01 / acceleration

Automate processes

Hand the tedious, repetitive work to automations that never get bored or make typos.

Every business has those repetitive tasks that eat into the day. Data entry, invoice chasing, report generation, onboarding workflows. We build intelligent automations that handle the boring stuff so your team can focus on what actually matters.

We connect the tools you already use, your CRM, accounting software, email and spreadsheets, and make them talk to each other. No ripping and replacing, no massive IT projects. Just smart, targeted automations that deliver value from day one.

by the numbersThe average office worker spends 4.5 hours a week on tasks that could be automated. That is nearly 30 working days a year, per person. We help you claw that time back.

Connects your existing tools, no rip-and-replace

Eliminates human error from repetitive workflows

Start small, scale when you are ready

Measurable ROI within weeks, not months

02 / acceleration

Voice agents

An AI receptionist that answers every call, understands your business and never has an off day.

Imagine an AI receptionist that answers your phones around the clock, understands your business inside out, and never has an off day. Our voice agents handle inbound calls with natural, conversational speech, booking appointments, answering FAQs, routing enquiries and qualifying leads.

These aren’t clunky IVR menus from the 1990s. Our voice agents hold genuine, contextual conversations. Callers get answers instantly. Your team gets freed up. Everybody wins.

why it mattersMissed calls cost UK businesses an estimated £30 billion a year. A voice agent ensures every call is answered, every time, even at 3am on a bank holiday.

24/7 call handling, no voicemail, no missed leads

Natural conversational speech, not robotic menus

Trained on your business knowledge and processes

Seamless handoff to a real person when needed

03 / acceleration

Chat agents

Your best salesperson, available around the clock on your website.

Your website visitors have questions at all hours. Our AI chat agents engage them in real time, answering product questions, qualifying leads, booking meetings and guiding people through your services, without a human lifting a finger.

We build chat agents that genuinely understand your business. They don’t just parrot scripted responses, they hold proper conversations, handle follow-ups, and know when to escalate to your team.

by the numbersBusinesses using AI chat agents see up to 40% more qualified leads from their existing website traffic. Same visitors, better conversations, more revenue.

Engages visitors the moment they land

Qualifies leads and books meetings automatically

Learns your tone of voice and brand personality

Full conversation analytics and insights

04 / acceleration

AI productivity tools

Copilot, ChatGPT, Claude and Gemini, set up properly so your team actually uses them.

Every week there’s a new AI tool promising to transform your business. The reality? Most teams sign up, play for a week, and go back to the old way. The tools are powerful, but only if they’re set up properly and your team knows how to use them.

Whether it’s deploying Copilot across Microsoft 365, setting up Claude for your research team, or building custom integrations via APIs, we handle the setup, the training and the guardrails so your data stays safe.

garbage in, garbage outCopilot is only as good as the data it can access. We make sure your environment is properly structured before you flip the switch: clean permissions, sensitivity labels, and a SharePoint that doesn’t resemble a skip.

Microsoft Copilot deployment and M365 readiness

ChatGPT, Claude and Gemini setup and training

Custom API integrations into your workflows

Data security policies and usage guardrails

how we get you there

From idea to impact.

A measured path that proves value before you commit. No big-bang rollouts, no shiny tools on shaky foundations.

Listen

We learn your business, your pain points and where AI genuinely adds value.

Prove

A small, low-risk pilot that demonstrates real results before you commit.

Build

A custom solution around your workflows, with proper data security and guardrails.

Train

Your team learns to use it confidently. We don’t hand over a tool and walk away.

Evolve

AI moves fast. We monitor, refine and adapt as the technology and your business grow.

“

Nippy Gecko took the time to understand our business and our needs, offering a number of different and effective solutions. They translate this knowledge into non-techie speak.

Lisa DeBell, Director, Fetch Publicity

start the conversation

Curious about AI but not sure where to start?

Book a free discovery call. No jargon, no hard sell, just an honest conversation about what AI could do for your business.

Book a discovery call +44 20 3384 2135