[ NG · MANAGED IT ] all systems operational [ UPTIME 99.9% ]
[ ROADMAP // v2 ] [ STATUS_OK ] [ AI.STRATEGY ] [ AUTOMATION ] [ IT.SUPPORT ] [ CYBER.SECURITY ]
99.8% client satisfaction 20 years in business

Sharp on AI. Solid on support. Serious about security.

One team for AI, automation, cyber security and everyday support. We map your roadmap, then run it with you.

AI & automation IT support cyber security
99.8% client satisfaction 20 years in business

Sharp on AI. Solid on support. Serious about security.

One team for AI, automation, cyber security and everyday support. We map your roadmap, then run it with you.

roadmap.run()
01 / foundation

Support, security, connectivity

Reliable managed support and a solid, secure base to build on.

02 / productivity

Cloud & communications

Microsoft 365, Google Workspace and unified comms, optimised.

03 / acceleration

AI & automation

Practical AI and automation that saves real hours every week.

working with
how we work

A roadmap to success.

Get the basics right first, then accelerate. Three stages, one direction of travel, no shiny tools on shaky foundations.

stage 01

Foundation

Support Security Connectivity

Reliable managed support, sharp security and resilient connectivity. The solid base everything else stands on.

stage 02

Productivity

Cloud Comms Workspace

Cloud, communications and workspace tuned to how your team actually works, so the day-to-day just flows.

stage 03

Acceleration

AI Automation Agents

Practical AI and automation layered on a stable base. Real hours saved, every week, without the hype.

by the numbers

Numbers that hold up.

0%
managed uptime
<60 min
average response time
0+
issues resolved monthly
real clients, real results

What our clients say.

After nearly two decades supporting ambitious businesses, here is what they have to say about working with us.

★★★★★

Nippy Gecko know our team on a first name basis and each issue is personally attended to. No issue goes unresolved.

Lauren StephensPA to Senior Partner, Bargate Murray
★★★★★

Their enthusiasm, instant response and that they can have a bit of a laugh. Their complete support service leaves us to get on and do what we need to do.

Michael LynasDirector, Lynas Architecture
★★★★★

They translate their knowledge into non-techie speak and offered us a number of different, effective solutions. Great customer service.

Lisa DeBellDirector, Fetch Publicity
★★★★★

Personal customer service and a real understanding of what is important to businesses. They have never let us down, even when timescales were tight.

Mark EdwardsDirector, Mortgage & Insurance Solutions
★★★★★

Always reliable and they deal with our needs in a friendly, efficient manner. Very reassuring you are all there to help in times of an IT crisis.

Ken WaterhouseDirector, Home Care Preferred
★★★★★

We feel more secure with the Nippy Gecko team. If anything happens we know everything will be alright as they always bring out the best solutions.

Ami RienjaroensukMarketing Manager, Thai Square
faq

Good to know.

Still unsure about something? Talk to a real engineer. No call centre, no script.

Ask us anything

Our average response time is under 15 minutes, with a real engineer rather than a ticket queue. Critical issues are picked up straight away.

Most clients come to us frustrated by slow responses or being sold things they do not need. We lead with honest advice and fix the root causes, not just the tickets in front of us.

We get your foundations solid first, then migrate at a sensible pace and handle the heavy lifting. One roadmap, no big-bang cutover, and minimal disruption to your team.

We support growing businesses from a handful of people upwards. Our support tiers and roadmap flex to where you are now and where you are heading.

Practical things: voice and chat agents, automated workflows, and tools like Microsoft Copilot and Claude, applied to the tasks that quietly eat your team's time.

No. We work across Microsoft 365 and Google Workspace and recommend what genuinely fits you, rather than pushing a single stack.

Security is built into everything we do. We are Cyber Essentials Plus certified, with email protection, SOC monitoring, CREST pentesting and disaster recovery as standard.

Clear monthly plans based on what you need, on a straightforward 12-month term, with no surprise fees. Book a discovery call and we will scope it with you.

start the conversation

Talk to a real engineer.

Tell us where you want to get to and we'll show you the route, then walk it with you. One team for AI, automation, IT support and cyber security.

  • A real reply within 2 hours, in working hours
  • No hard sell, no 47-page proposal
  • Real engineers, on the end of the phone
new_enquiry.form 2 hr reply

We reply within 2 hours. No spam, ever.